To access certain features of the Service, users may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must provide accurate, complete, and up-to-date information during registration.

By using Govaly, you agree not to:

• Violate any applicable laws or regulations.
• Infringe upon the rights of others.
• Upload, post, or transmit harmful, abusive, or inappropriate content.
• Engage in fraudulent, misleading, or unauthorized activities.
• Use the platform for unlawful or prohibited purposes.

All content, trademarks, graphics, logos, designs, and functionalities available on the Service are the exclusive property of Govaly Ltd. and protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

Shops are responsible for ensuring the accuracy of product listings and descriptions. Buyers are responsible for reviewing product details before making a purchase. Govaly does not guarantee the quality, safety, legality, or suitability of products listed by Shops on the platform.

Payments are securely processed through trusted payment partners. Users must provide accurate billing and payment information. Govaly reserves the right to refuse or cancel any transaction in cases of suspected fraud, pricing errors, or unauthorized activity.

By using our Service, you agree to our Privacy Policy, which describes how Govaly collects, uses, and protects your personal data. Please review it for full details.

All returns, exchanges, and refunds are handled according to Govaly’s official Return & Refund Policy and Exchange Policy. Users are advised to review these policies before placing orders.

Govaly reserves the right to suspend or terminate user accounts and access to the Service without notice if any violation of these Terms, fraudulent activity, or misuse of the platform is detected.

Govaly may update or revise these Terms at any time. Updated versions will be posted on this page, and continued use of the Service constitutes acceptance of the revised Terms. Users are encouraged to check this page regularly.

Govaly, its affiliates, employees, and partners shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Service, including product issues, delivery delays, or technical errors.

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

For any questions or concerns regarding these Terms and Conditions, please contact us:

• 📞 Phone: +88 01969-901212
• 📧 Email: [email protected]