To qualify for a return or refund:

• When receiving the delivery, customers must check the product in front of the delivery person.
• If the product is damaged, defective, or incorrect, customers must inform the delivery person immediately and decline to accept the item.
• Once the product is accepted and the delivery agent has left, no return or refund requests will be accepted.
• The returned item must remain unused, undamaged, and in its original packaging.

Approved refunds are typically processed within 7–10 working days. Refunds will be issued to the original payment method used during purchase.

Orders can be canceled within 1 hour of placement. After 1 hour, the order may already be in processing or shipment, and cancellation may not be possible.

If you have any questions about our Return & Refund Policy or need assistance, please contact us:

• 📞 Phone: +88 01969-901212
• 📧 Email: [email protected]

This policy is subject to change without prior notice. We encourage you to review this page periodically to stay updated.